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Frequently asked questions
General
Product Care
Do you use reclaimed or local timber & what types of wood do you use?
Where possible, we use locally sourced reclaimed timber. At the moment, we’re sourcing and working with rosewood and spotted gum — both beautiful, durable timbers with plenty of natural character.
Can I request a custom piece?
How do I purchase a piece that’s already made?
Do you offer local pickup?
Do you ship Australia-wide?
How long does it take to make a custom piece?
Why do your pieces vary in appearance?
What is the best way to contact you?
Can your boards be used for different purposes?
I sent a message — when will I hear back?
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